PRIVACY & POLICIES
Everything you need to know about our commitment to transparency, fairness, and your rights at Hellokorean.
Overview
Hellokorean (“we”, “us”, or “our”), a service operated by Hanmaroo LLC, a Wyoming limited liability company, is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use and share it, your rights, and how we keep it secure. This Policy applies to your use of the Hellokorean website and related Services.
Data We Collect
- Account data: name, email, role, profile
- Lesson data: bookings, messages, feedback
- Payment data: transaction IDs, billing
- Technical data: IP, device, browser, cookies
- Support data: messages, surveys
How We Use Your Data
- Provide and operate the Services
- Improve the Platform and features
- Communicate with Users
- Ensure safety, compliance, and fraud prevention
- Other purposes with your consent
Legal Bases
Cookies & Technologies
We use cookies to remember preferences, secure accounts, and understand usage. You can manage cookies via your browser. Essential cookies cannot be disabled.
How We Share Data
- • Other Users: Shared during bookings/interactions
- • Service providers: Payments, hosting, analytics
- • Business partners: Schools or programs
- • Legal authorities: When required by law
International Transfers
Your data may be transferred internationally. We apply appropriate legal safeguards (like Standard Contractual Clauses) to protect such transfers.
Data Security
We use reasonable security measures, but no system is fully secure. Users are responsible for keeping credentials confidential.
Data Retention
Data is retained only as long as necessary for Services, legal compliance, or dispute resolution. Some data may be anonymized.
Children’s Privacy
The Platform is not intended for children below the minimum legal age. Parents are responsible for minors using the Services.
Your Rights
Depending on your country of residence, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, object to or restrict certain processing, and request a copy of your information in a portable format. To exercise any of these rights, contact support@hellokorean.org. Some rights are subject to the legal retention obligations described above.
Marketing
You can opt out of marketing at any time. Service-related messages may still be sent for critical account updates.
Policy Changes
Updates will be posted on the Platform or notified via email. Continued use after updates means acceptance of the new terms.
Contact Us
Address: 30 N Gould St, STE R, Sheridan, WY 82801, United States
Email: support@hellokorean.org
By using Hellokorean, you acknowledge that you have read and understood our data protection practices.
Tuition & Refund
Ensuring a fair and trustworthy environment for both students and educators.
Our full tuition, credit and refund rules — including the cancellation table — are published as a separate document.
Read the Refund PolicyTeacher Guidelines
Building sustainable global online teaching careers.
I. Settlement & Commission
Base Revenue Share: 75%
Earn up to 14% additional incentives based on free lessons and cumulative hours.
Bonus Tiers
- • 3 Free Lessons: +6%
- • 1,000+ Minutes: +8%
Dormant Policy
Fewer than 8 classes/month for 3 consecutive months triggers dormant status. Reactivate anytime via admin.
Quality Control
Average score < 3.0 requires interview. < 3.5 may lead to suspension. High ratings = More students.
Profile Video
30s–1m video required. Introduce strengths, methods, and call-to-action. Logo must appear in final 2s.
Settlement Schedule
Settled on month-end. Monthly settlements are paid on the 2nd–3rd of each month (KST) and may be delayed by banking days.
V. Free Lesson Policy
Teachers provide 3 free 20-min onboarding lessons monthly. These count toward incentive calculations and help build your student base.